| Name of Complainant | |
| Date of Complaint | March 8, 2020 |
| Name(s) of companies complained against | PAYTM MALL |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Paytm mall Order No. 10357489046.
When it was out for delivery. I was out of station and delivery guy told that he will give it in the office.
I said okay after 4 days of festival I return back to my place and asked in the office for my product they told that they did not received it and I called to the delivery guy from the message which I have received the details of delivery guy and asked him about my package he told that he delivered it and I asked him the address of where he delivered and its wrong address and wrong building.
Then I went to that address and asked them and they told that they received it but when I asked them that its my order then they searched for it and they could not find it and said that it is missing.
Now the paytm mall customer care is telling that they can’t do anything and the owner of the wrong delivered address is not giving a damn about it and I have not received the product still.
Customer care guys are cutting my calls after they listen to me
882 loss for me and nobody takes the responsibility.
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