PayTM has not refunded my amount despite several calls

Name of Complainant Aastha Sarawgi
Date of ComplaintDecember 17, 2018
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Aastha Sarawgi:

I’d booked airline tickets on PayTM but the flight got cancelled. The airline has refunded the money to PayTM and shared the credit memo number with but PayTM has not refunded the amount to me. They are denying that they have received any money from the airlines. It’s been more than a month now and I have called several times, but no one has responded back or called me back with an update. They say they will get back but they have not called back even once. They have taken my money and not refunding and not telling me anything on the refund.

Image Uploaded by Aastha Sarawgi:

PayTM has not refunded my amount despite several calls

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