| Name of Complainant | |
| Date of Complaint | December 27, 2018 |
| Name(s) of companies complained against | PayTM |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Paytm has cheated the customer by accepting the money to provide the bus services, and they didn’t provide the service.
Below are the Details on my booking:
TicketID: TS181130180736XGLY
From: Bangalore TO: Belagavi
DOJ: 21st Dec 2018
PNR-690726
Bharathi Travels
Amount paid Via PayTm: 3738
Amount paid for another bus : 6000
1. Paytm didn’t inform us, when Bus operator has no service at the place we booked. which created a lot of issues, for the plan which we had.
2. Paytm should have been informed us, if they cancelled the booking earlier.
3. When we call the customer , they were simply dragging the issue, and they told make your own arrangement.(2HR Phone call )
4. As they told us, we made our own arrangement, we shared the ticket with then, still they haven’t refunded the money,
5. Paytm has blocked my Phone number, when i am trying to call them
6. Because of the Paytm issue, we didn’t get the Room , which we booked at our destined location.
7. in Paytm app, it is showing the booking is completed, how can they updated like that, as there was no service .
Please take the actions on Paytm, so that i get my money back. we don’t know , PaytM is cheating how many customers like this, as we are asking , there are some people which don’t know this forum and all.
we believe in getting justice.
With Regards,
Laxmikantha1@gmail.com
