Name of Complainant	Madhu kumar PS
Date of Complaint	November 10, 2018
Name(s) of companies complained against	Paytm fastag
Category of complaint	E-Com & Retail
Permanent link of complaint	Right click to copy link
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• I raised the request for replacing my FasTag through PayTM during July 2018.
• My escalation  and your reply  Ref No  78660646  dated 4th August 2018
• My another escalation  and your reply  Ref No  81452062  dated 18th August 2018
• My repeat escalation   and your reply  Ref No  83557960  dated 30th August 2018.
• My repeat escalation and your reply Ref No 85483240 dated 11th September 2018
• My repeat escalation and your reply Ref No 86302946 dated 19th September 2018
• I have received ticket closure mail as below, and still waiting for the FasTag
• I spoke to your team again on 27th September and compliant No is – 87988588
• Paid INR 100 towards replacement charges on 10^th October 2018 . Now I see a different Compliant No 89509570
• Again I spoke on 13th October,  and they said they are working. Now I see a feedback on  89509570
• It is an insult, again I received feedback with a new compliant No- 90992202 on 18th October. I spoke to your team
• I called your team again on 22^nd October – and expressed my concern. Your person told me it will be dispatched in a days time
• I am seeing another mail from your team dated 24 Oct 2018  – with a new Reference no 92202064

9^th November, I received a mail to receive a customer feedback with following reference No 92627291

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