PAYTM DOES NOT ALLOW ME TO UPDATE KYC

Name of Complainant HEER SHUKLA
Date of ComplaintJune 28, 2018
Name(s) of companies complained against ,
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by HEER SHUKLA:

I HAVE ALREADY UPDATED KYC

SUDDENLY IT RESTRICTS USING THE APP TO SEND MONEY TO OTHER PAYTM USER

ERROR MESSAGE RECEIVED – KYC NOT UPDATED

WHEN I TRY TO RE UPDATE THE APP DOES NOT ALLOW

IF THE KYC IS NEEDED FOR CUSTOMER TO USE MONEY THEN WHY IS THE APP NOT RESTRICTING ADDING MONEY.

HAVE CALLED CUSTOMER SERVICE NUMBER SEVERAL TIME BUT NO RESOLUTION PROVIDED

Image Uploaded by HEER SHUKLA:

PAYTM DOES NOT ALLOW ME TO UPDATE KYC

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