| Name of Complainant | |
| Date of Complaint | June 17, 2018 |
| Name(s) of companies complained against | PayTM, PayTM Complaints |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I had placed an order from Dominos on June 13, 2018 amounting Rs. 364, for which I tried paying by paytm, first. But the payment got declined. So I paid the said amount directly by netbanking, the second time.
To my surprise, my paytm wallet money got deducted on June 14, 2018 (the next day) against the same order. I called Dominos persons, they have not received double payment, and it seems a technical glitch at paytm end only.
Now the paytm customer care service number that I had been trying from past 3 days, got connected today and a customer care executive named Anju, wants me to send a denial mail to paytm. and I’d have to go through all bullshit procedures all over again.
When it is an inconvenience from paytm why should I suffer for getting my refund back. Why can’t paytm get itresolved at its own end and just refund my money back.
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