| Name of Complainant | |
| Date of Complaint | October 5, 2017 |
| Name(s) of companies complained against | PayTM, PayTM Complaints, Purple.com |
| Category of complaint | Miscellaneous |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
I made a accudental purchase on 2 october on purple.com tnrough paytm worth of inr 1915. But order was not verfied but amount has been deducted i tried to contact paytm aswell as purple.com through mail and also on support number i was getting only autogenerate reply even i have sent them attached snapshot for the proof purpose but i did not get any resolution.And also contact my banks customer support but refund not received. I called customer support and also visited the branch. They said me they haven’t received any amount regarding this transaction number. Now i am sending emails to paytm but they are not replying to my emails. Now i am raising complaint by your forum. Kindly look at my problem and solve my problem. I am giving my details here
Paytm number: 9811201402
Name: apurva singh
Thank you for using your SBI Debit Card 519XX9893 for a purchase worth Rs1915.0 on POS PAYTMWAL1210203 at PTM*PAYTM txn# 830891.
I can also provide you screenshots.
Image Uploaded by Apurva singh: