Paytm Cash back not received

Name of Complainant Prateep Rackson
Date of ComplaintJune 27, 2021
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Prateep Rackson:

On the 15th of Jan I made a online Paytm payment Rs.812 and I got Rs.800 cash back scratch card, it showed pending 48hrs 800 cash back later I dint get it, so I raised a ticket through paytm 24/7 care ref no.192388612 after 2days they closed ticket stating I need to complete KYC to get the cash back, I completed the KYC and informed them they again say it will take 24 to 48hrs to get the cash back and I’m getting the same reply from 5days and I dint receive any cash back, I have screen shorts which will help to conform the cash back, please find the attachment and do the need full.

Image Uploaded by Prateep Rackson:

Paytm Cash back not received

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