| Name of Complainant | |
| Date of Complaint | November 5, 2022 |
| Name(s) of companies complained against | PayTM, paytm payments bank |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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My Paytm account has been blocked by Paytm. I don’t know what happened wrong. I asked for explanation they say as per directive from Crime Police Gujarat my account has been blocked. Paytm says my account can be unblocked only if they get NOC from Crime Police Gujarat. I asked paytm several time to show me order copy from Gujarat police to block my account but they never provide any document.Here is my concern
1. if anything suspicius activity happened, I should have get a chance to explain it before banning my account.
2. my paytm account is blocked I am unable to login, Paytm is asking for list unauthorised transaction details. I am fully confidence that there was no unauthorised transaction from my account.
3. I don’t want to use my number on Paytm but I have money around 17-18K in my Paytm Bank before my account was banned. I want my hard earned money back and activate my account as soon as possible.
After 2 to 3 days paytm deduct 5k amount from my patm account & say this amount is wrongly credited in your account. I don’t know what happened wrong.
Thank You
Vishal
Same happened with me. But my money is not deducted.
How to give them Noc when police is not replying the mail