| Name of Complainant | |
| Date of Complaint | May 10, 2025 |
| Name(s) of companies complained against | 1xbet |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hi, I raised a withdrawal request of 50000 on 02/05/2025 TIME 11.50 PM.Next Days received a notification in 1xbet that withdrawal is successful.However, date 03/05/2025 time 04.30pm I checked in bank statement-there is no such transactions till date.I raised a query but they shared me a wrong NEFT UTR details to check with bank.I checked with my bank,but they mentioned that NEFT UTR no. shared by me is not correct.It should contain alphanumeric characters.They also checked in entire transaction for 03,04,05,06,07,08,09,10 may.No such transactions received in entire bank.I shared 20 times my bank statement pdf send 1xbet mail everything on email but they keep ignoring my issue,Now a days they are doing these things with many people.They don’t have any structure,rules.They self create rules,without following RBI and Govt of India protocols.
My 1xbet complete number #85571664
Hello!
We sincerely apologize for the delay in withdrawal of funds. In most cases, this process takes no more than an hour, but in rare cases, due to the high workload of the payment system or bank, it can take several days. And if there is a technical problem on the side of the payment system, then this can take much longer.
To resolve your problem faster, we recommend that you contact our support team through your personal account on the 1xBet website or through our mobile application. Please provide all necessary details about your withdrawal request so that we can resolve your issue promptly.
We appreciate your patience and are ready to provide all necessary assistance. Thank you for choosing us.
Sincerely,
1xBet Team