Payment was done not get any deatils about product and not able to contact them

Name of Complainant Ramkumar
Date of ComplaintJuly 25, 2021
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link
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Text of Complaint by Ramkumar:

I have order one waterfountain from kelly home decor at july 10th2021 on Instagram.i did my online payment by using payumn.they sent two email and send one msg ur order is shipped on 12th july it takes neraly 10 days stil i didn’t get any update about my product and i can’t track my order by using the id they sent on my mail..i had tried to contact that page they giving only 9 digit wats app number so cant able to contact them and i wrote mail also stil i didn’t get any reply from them.i tried to contact by sending msg from Instagram also but cant able to reach

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