Name of Complainant | |
Date of Complaint | May 23, 2019 |
Name(s) of companies complained against | PayTM |
Category of complaint | Electricity |
Permanent link of complaint | Right click to copy link |
Share your complaint on social media for wider reach | |
Dear Sir,
This is to inform you that I made payment for the electric bill of May and I found the first payment unsuccessful then also payment is deducted
Please find below details –
consumer No. 170012573106
Transaction Status | Successful |
Transaction Posting Date | 22 May 2019 |
Transaction Value Date | 22 May 2019 |
Description | VISA POS TXN AT IN/MSEDCL NOIDA |
Input Branch | PUNE |
Debit Amount | 5,070.00 |
Credit Amount | – |
Currency | INR |
Reconciliation Reference | S81091141 |
Transaction Type | VISA POS TXN Debit |
why here MSEDCL NOIDA not Maharashtra how to trust your online payment gateway
Also when it showed failed transaction i made again and found deduction two times
Transaction Status | Successful |
Transaction Posting Date | 22 May 2019 |
Transaction Value Date | 22 May 2019 |
Description | VISA POS TXN AT IN/MAHARASHTRA STATE ELECMumbai |
Input Branch | PUNE |
Debit Amount | 5,070.00 |
Credit Amount | – |
Currency | INR |
Reconciliation Reference | S81088368 |
Transaction Type | VISA POS TXN Debit |
This is very unprofessional website for online payment you have to make a way when payment done why it will show unsuccessful and why there will be deduction. How we trust online payment.
Also I make for another consumer id : 160260876691
here also it showed unsuccessful and money is deducted please confirm whether transaction is success if not please make refund for the same.
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Please check all and let us know if your website is not trusted and not working you have to withdraw online payment people should not get problem. Such a big organization having low level of online handaling will be not accepted.
I want to raise complaint too for this mishandling of online transaction.
Please send me your all details for the above inquiry.
Looking forward to hear from you soon.
Thank you,
—
Rajesh Kumar Mahato
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