| Name of Complainant | |
| Date of Complaint | December 6, 2020 |
| Name(s) of companies complained against | Kotak Mahindra bank |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hello,
Myself Sandeep.Shetty. I have a complaint regarding Kotak Mahindra bank. On 3rd December around 5:33pm, I was making an online payment towards Stamp duty & registration amount on the government portal. The amount was Rs.2,17,511 and the transaction failed for some reason, but the amount was deducted from my bank account. Since then I have been following up with Kotak Mahindra bank customer service through calls, emails, chat but I still get the amount credited back to my account.
The transaction details are as mentioned below:
Bank CIN no. 10000502020120302708
Bank ref no. 1341110227725
Date. 03.12.2020 5:33 pm
Rs. 2,17,511.88
I have also attached herewith transaction failed screen shot for reference.
Please do the needful as I need this fund urgently and I am not getting any updates from the bank end.
Thanks,
Sandeep.Shetty
(Contact no. 9819540789)
Image Uploaded by Sandeep Shetty: