Name of Complainant	Vikram Singh
Date of Complaint	February 4, 2022
Name(s) of companies complained against	PayTM
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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I am Vikram Singh who is a Paytm user. My Paytm account is linked with my SBI bank.
The merchant’s name is Gagan Deep which is bharat pe user. I made a transaction of Rs. 15000 to Gagan Deep through Paytm (UPI) on 1 January 2022 which was successful.
Transaction reference no. – 200104752915.
But still not reached the merchant.
I talked to Paytm customer care many times, lodged a complaint but no solution was found and talked to SBI customer care then they say talk to Paytm. 20 days have passed but I have found nothing but trouble. I want a refund from Paytm.
I have payment receipt and bharat pe app statement on merchant’s bank statement which indicates that my above information is true.
Please help me to get refund.

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