payment taken product not delivered

Name of Complainant abhishek jain
Date of ComplaintNovember 1, 2019
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by abhishek jain:

I purchased Apple AirPods refurbished through Eshopibuy.com
they offered 1000 Rs discount if payment made through phonepe. I made a payment of Rs 4999 through phonepe to the no. Mentioned during checkout.
they told me that they will deliver the product in 72 hrs.

its been 2 weeks still I have not received the product neither they are responding to mails or WhatsApp.

they were so responsive during the purchase and payment phase but after payment they just stopped responding.

Image Uploaded by abhishek jain:

payment taken product not delivered

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