Payment made towards BWSSB bill payment is not accounted

Name of Complainant Jaipal D
Date of ComplaintAugust 23, 2021
Name(s) of companies complained against , ,
Category of complaint Utilities
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by Jaipal D:

Sub: Bill amount paid through online, but not accounted in the latest bills. RR Number: N-218513

Though the water bill was paid on Jan 4th, 2021 for the due amount 3487/- online (SBI UPI payment BHIM), subsequent bills from BWSSB do not reflect the payment. Checked with the bank, which confirmed the transaction of 3487/- was made from their side to BWSSB.

I am attaching the bank statement showing the transaction made to BWSSB for your reference.
BWSSB says they have not received the payment, and BHIM SBI says they have made the payment

Image Uploaded by Jaipal D:

Leave a Reply

Your email address will not be published. Required fields are marked *