Payment is still processing in the Airtel App but Amount deducted from Google Pay

Name of Complainant Avinash Kumar
Date of ComplaintMay 20, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Avinash Kumar:

On April 20, 2023, at approximately 1:15 am, I initiated a recharge for my Airtel mobile number [9149960459]. The payment for the recharge was made using the Google Pay platform, and the transaction was completed successfully from my end. However, to my disappointment, the amount debited from my Google Pay account was not credited to the Airtel Merchant, and the status of the transaction has remained as “Payment Processing” since then.

Image Uploaded by Avinash Kumar:

Payment is still processing in the Airtel App but Amount deducted from Google Pay

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