Payment is not reflecting

Name of Complainant Karthick N
Date of ComplaintJune 12, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Karthick N:

I have purchased Samsung M12 Mobile for Monthly EMI 817 with Samsung Finance. My Mobile phone is locked and I am not able to use it and it is asking to clear the due amount. I have made the payment for the outstanding amount Rs. 3633.80/- on May 20,2022. It is not updated yet. I have tried to raise a request on their portal but it is not responding. I have sent mail to the given mail but got the failure Message. The given Contact number is also not reachable.

I have attached my payment proof with this.

Kindly help to take action against Samsung Finance to stop this kind of practice in future.

Image Uploaded by Karthick N:

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