Payment is deducted but not receive to merchants for orders

Name of Complainant Tejasvi
Date of ComplaintJuly 2, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Tejasvi:

Dear sir,

I have ordered some clothes from puma site by using simpl money app by three simple emi options advnace payment around 2k i made to simpl for my puma order.
But on puma website payment is not receive and order is cancelled
Then I started to follow up on mail and on messenger but not getting any reasonable solution for my money
And even they are just saying issues is resolved
And first of all they don’t have toll free number

Image Uploaded by Tejasvi:

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