Payment failed in paytm but money 50 thousand got deducted from my account.

Name of Complainant Sagar kumar
Date of ComplaintNovember 9, 2018
Name(s) of companies complained against
Category of complaint 2-wheelers
Permanent link of complaint Right click to copy link
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Text of Complaint by Sagar kumar:

Dear sir,

On 7th November 2018 i was purchasing TVS Jupiter standard grey color from shree balaji which is located in east sagarpur new Delhi.
on the occasion of Diwali it was offer from paytm’s side that if we purchase Jupiter standard we will get cashback of rs 1300 with two vouchers worth rs 3000.
so i did the same i chose the option and i wanted to pay amount to S.K Traders which is located in subhash nagar new Delhi. the amount which i had to pay it was 52,388 rs.
when i paid from my account through paytm i got indication of payment failed i thought i must do it again. i did again but i got a message from my bank that 50,000 rs got deducted from my account.
now i am unable to understand why paytm did so. i mean either it has to deduct full amount so that my order gets placed or not even a single rupee should be deducted.
it has been 3 days i have been calling on every contact no of paytm’s but no one is attaining the call.
please make them to refund my money.
i tried the numbers of paytm but no one responded.
01133776677
01204606060
01204456456
01203888388
please solve my problem as soon as possible.
Regards
(Sagar kumar)
contact no 7065844991
paytm no 7065844991

Image Uploaded by Sagar kumar:

Payment failed in paytm but money 50 thousand got deducted from my account.

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