| Name of Complainant | |
| Date of Complaint | November 15, 2024 |
| Name(s) of companies complained against | 1xbet |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have done payment to 1xbet app on 17 October 2024. Payment was successful and 1xbet app saying please 14 banking days and now it is over 14 banking days and I contacted through customer care they are saying payment department is working. Please take necessary action this fraud app 1xbet and try to help me in returning my amount.
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Hello!
We apologize for the delay in crediting your deposit. Typically, funds are credited within an hour, but sometimes, due to the load on the payment system or bank, the process may take a few days.
If you haven’t already contacted support, we recommend doing so through your account on the 1xbet website or in the app. Please provide all the details of your payment so that we can resolve your issue more quickly.
We appreciate your patience and are ready to help. Thank you for staying with us.
Best regards,
The 1xbet Team
Payment issue