Payment done but product still not received from ADDMECART

Name of Complainant kksumra
Date of ComplaintOctober 1, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by kksumra:

Recently i had ordered refurbished Blackberry 8530 mobile phone from online shopping portal named as ADDMECART, i had ordered this product by paying Rs 970.1 via FREECHARGE PAYMENT GATEWAY. But from the date of purchase to till date i didn’t received my ordered product, i had tried many times to connect with their customer support via calling and mail but no response from their side, i am sharing some details for your further assistance

SHOPPING PORTAL NAME – ADDMECART (GWSDD E-Commerce P.ltd)
ORDER NO. – 71107700960349
ORDER DATE & TIME – JULY 11, 2023 (09:52am)
AMOUNT PAID – RS 970.10
PAYMENT METHOD – FREECHARGE PAYMENT GATEWAY
FREECHARGE TRANSACTION ID – vdkPp0psgg0oAN_71107700960349_1

Image Uploaded by kksumra:

Payment done but product still not received from ADDMECART

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