Payment done but again asking for the payment

Name of Complainant Surender Raina
Date of ComplaintDecember 28, 2018
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Surender Raina:

Myself Surender Raina has ordered online product from Smart gaze.com and paid amount of Rs 699. But when Delivery boy came to deliver the parcel he is asking to pay the cash first. Why I have to pay again when I have already paid the amount and received the confirmation also.

Please help in resolving the issue.

Surender Raina

09822827400

Order confirmation number is 36274083

AWB Number is 988797906

Image Uploaded by Surender Raina:

Payment done but again asking for the payment

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