Name of Complainant	Bidhyut roy
Date of Complaint	November 30, 2022
Name(s) of companies complained against	Dmart
Category of complaint	E-Com & Retail
Permanent link of complaint	Right click to copy link
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I had ordered few groceries from ‘Dmart ready’ app. (Order no 83075190) Online Transaction done through UPI payment app from CITI bank. Amount of Rs 3089/- has been debited from my HDFC account and shows that payment done to avenueecom.bd@icici. but still ‘Dmart ready’ app shows payment has failed as they have not received payment. UPI app notification showing that Payment is done to indiaideas@icici (UPI ref ID 233430878770) is attached herewith for your reference.

Trying to contact Dmart as well as bill desk but not traceable and not getting full proof answer .

Request you to please help me get refund of my money as soon as possible.

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