Payment debited order not placed and money not refunded for the same

Name of Complainant Raj Jain
Date of ComplaintJune 28, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Raj Jain:

I ordered groceries on www.jiomart.com, for an amount of Rs.312/- for which i paid online through UPI.

My payment got debited but order didn’t got placed. I tried contacting  to customer care through call and email but they are not responding.

I want my refund back. Kindly help me with this.

Screenshot of order attached

 

Thank you.

Image Uploaded by Raj Jain:

Payment debited order not placed and money not refunded for the same

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