payment debited but not credited to the recipient

Name of Complainant Amrendra Kumar
Date of ComplaintSeptember 10, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Amrendra Kumar:

I had made a bill payment from Airtel app with the help of Airtel UPI and paid at airtelin.rzp@axisbank 588.92 rupees only but amount is deducted from my account and bill payment is not done.

I have contact with Airtel, Airtel is saying that we had transferred money to the merchant (Airtel) but Airtel is not giving any assistance.

The Transaction ID is 123910078123

Image Uploaded by Amrendra Kumar:

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