Payment completed but order not placed

Name of Complainant Garima
Date of ComplaintMay 1, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Garima:

I placed an order from zomato throught UPI . The status of my order was completed but the order didnot. I tried to ask the customer service but the bots keep replying and there was no way to actually talk to a customer care executive. The amount of my order has not been refunded yet.

Image Uploaded by Garima:

Payment completed but order not placed

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