| Name of Complainant | |
| Date of Complaint | June 7, 2020 |
| Name(s) of companies complained against | Payumn |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I made a payment viDe my card for purchase of Sony Bluetooth speaker n earpods and a payment was deducted by payumn Diyanshu Jain videI’d no 321355695 dated 14/5/2020 for Rs 999 and a confirmation was received that the payment is successful and the payment is credited to the vendor Mobylstore.com and not receiving the same on complaint was lodged to payumn and a reply was received that the vendor is being contacted n I will be informed but now repeted complaint to payumn n Mobylstore.com no one is replying and this is a complete case of fraud
Image Uploaded by Akil Sayani:
Hi Akil,
We would like to inform you that the refund has been processed against the Payment ID: 321355695 on 17-06-2020 and the same should get credited into the source account within 5 to 7 working days (Excluding Saturday, Sunday and bank holiday) from the date of refund.
Please note the Bank ARN for the refund is- 74678440170000001939923
Kindly contact the customer support team of the card/account issuing bank, in case the amount is not credited to the account within the mentioned time
Regards,
Team PayU
chair449/- paid still not received product