Pathetic Service by Swiggy Food Delivery Partner

Name of Complainant Prashant Kumar
Date of ComplaintMarch 12, 2020
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link
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Text of Complaint by Prashant Kumar:

Many times i have ordered something from Swiggy and around half an hour later I get a call from Swiggy saying the restaurant is no longer serving the ordered dish.

Common… This is not a customer’s problem.

It has happened earlier when I placed an order from home where I was sick and around 40 mins later placing the order I got a call that my order will be cancelled as the delivery partner was closed.

Why a customer is being suffered because of a communication issues between Swiggy and Food partner.

I had no other option than asking my colleague to bring dinner for me.

Image Uploaded by Prashant Kumar:

Pathetic Service by Swiggy Food Delivery Partner

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