| Name of Complainant | |
| Date of Complaint | November 28, 2020 |
| Name(s) of companies complained against | PROFESSIONAL COURIERS |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
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Dear Sir,
There was a courier booked with Professional couriers on 15th October 2020 from Thanjavur to be delivered at Hyderabad. The booking number is TNJ1063476. This courier reached Hyderabad city on 17th October and went back to Chennai on 22nd October 2020 and finally returned to Thanjavur on 24th October 2020. During the entire journey of the package, there was no call made either to the sender or receiver. When we did not receive the courier, we started reaching out to the call centre and to the courier offices in Thanjavur and Hyderabad. Until last week they were saying that we are very busy with Diwali and we will search and get back to you. We would have made 50 calls atleast to get the details of the parcel. We were ready to collect it back at Thanjavur and then planned to parcel using some other courier service.
Last week we were told that the parcel has been lost and could not be found. Please help in resolving the issue as soon as possible.
Attaching the receipt that was provided during booking and also attaching the tracking details.
The parcel contained new clothes, 1 new jacket and a new book. The worth of parcel is nearly Rs. 6000.
From address and contact details
S Kandhasamy, No 409, South Street, Elangadu(post), Thanjavur Dt, Pin – 613104
To address and contact details
M C L Nambiar, Block 2, Flat #306, My Home Avatar, M, 263-267 Narsingi Nanakramguda Service Road, Rajendranagar, Puppalguda, Hyderabad, Pin – 5000089
Please help in resolving the issue at the earliest.
With Kind Regards
M C L Nambiar
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