| Name of Complainant | |
| Date of Complaint | February 23, 2025 |
| Name(s) of companies complained against | Vimansafar |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Booked a flight BOM- PAT for 3 and payment made of Rs 82500. After payment was received, Agent Ashish Kapoor calls to misinform that only 2 seats are available. As my father in law was on ventillator, I asked to confirm for my wife and my kid. Then Ashush Kapoor informs that the fares increased by the indigo airline. When I enquired with the airline neither the seats were exhausted nor the fare had sky rocketed further as the fare paid was already Rs 27500 plus.
Ticket for 3 was received but Ashish Kapoor said that only 2 could be booked for Rs 78000 plus.
I informed the airline and requested for help. Airline Indigo informed that I had been frauded by sczmsters in the name of third party travel agent ie, Vimansafar.com.
The airline furnished the tax invoice which has a total tax component Chst and Sgst of Rs 250o as against the tax claimed by Vimansafar.
Attached are both the invoices fir ready reference.
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