| Name of Complainant | |
| Date of Complaint | October 28, 2019 |
| Name(s) of companies complained against | Mobilution IT Systems Pvt Ltd. |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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0000120059687221
17/09/19
955
We have tried reaching on your toll free 121/198 and connected to Mr. Shakthi who was reluctant to take a complaint and is a very irritating guy with no knowledge and minimum ethics on speaking to a customer.
He gets irated rather than we for facing this kind of issues and asked the Mr. Shakthi to connect to his sr. super visor and its connected to Ms. Veena, for whom we have explained the entire issue and she asked for the reference no. for which she said will give a callback but no call back from Ms. Veena.
Again if I try reaching to the customer care people these people will start again from the basic questions.this is the scenario of your customer care.
And this kind of issue like making payment an not reflecting as paid is not the 1st time issue with your app. we are facing similar kind of issues very often.
Request you to please look into it and resolve at the earliest.
