| Name of Complainant | |
| Date of Complaint | October 2, 2022 |
| Name(s) of companies complained against | MakeMyTrip |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I had booked 2 rooms in OYO from MakeMyTrip. After confirming my booking from hotel i arrived at 5pm on 30th September, but i was denied checkin and told to pay extra 4000 rupees. After many calls to customer care and no response i paid the extra amount.
Please find the below details….
*Dear Anthony*,
Thank you for choosing MakeMytrip. Your booking for Collection O 50279 Golden Tulipz Boutique is *confirmed* ?
Please find the details below?
*MakeMytrip Booking ID*: NH73246224905786
*PNR*:0089186002
*Property Name & City*: Collection O 50279 Golden Tulipz Boutique, Mumbai
*Check-in Date & Time*: 30-Sep-2022, Friday, 12 PM (Destination Time)
*Check-out Date & Time*: 04-Oct-2022, Tuesday, 11 AM (Destination Time)
*Property Directions*: http://maps.google.com/maps?q=19.07824,72.87972
*Property Phone Number*: 01244588630
*Cancellation Policy*: *Free Cancellation* *(100% refund)* till 30-Sep-2022 (Destination Time)
Manage your booking online on *MyTrips*: https://applinks.makemytrip.com/VePBOAegdtb
Wish you a comfortable stay ?
Team MakeMytrip
