Paid for an order to an online seller which turned out to be fraud

Name of Complainant Sarnali Mondal
Date of ComplaintSeptember 28, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Sarnali Mondal:

A seller named ‘Ziya Fashion’ registered with Shopify defrauded me. I ordered products worth Rs. 611.24 from the site on 14.09.2022 and paid through GPay. The next day I tried tracking my order but the site was unavailable. I trued reaching out to the seller via email but they don’t respond. I have reported the matter to Shopify, Cybercrime portal, my bank as well as GPay but I have not received the refund.

Image Uploaded by Sarnali Mondal:

Paid for an order to an online seller which turned out to be fraud

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