paid 5000/- for 1 gbps speed but it is still less than 100mbps

Name of Complainant Kamal Gupta
Date of ComplaintMarch 27, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Kamal Gupta:

Today I have bought the above voucher for app 4700/- as the speed mentioned was 1 gbps . However when i could not get  the same speed , I raised a request for check up by your engineer. Your Engineer was there for about 4 hours and finally concluded that a speed of more than 250 mbps is not achievable through wifi. As we have only Mac book air where only wifi option is available we are unable to use the above package. In view of the above May I request you to refund the amount paid and oblige.
Best Regards,
Kamal Gupta.
A 41 , Sec 50 , Noida ,
U.P. – 201301
My land line Reliance no. is 0120 – 3548132
Mobile – 9810117600

Image Uploaded by Kamal Gupta:

paid 5000/- for 1 gbps speed but it is still less than 100mbps

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