| Name of Complainant | |
| Date of Complaint | November 25, 2018 |
| Name(s) of companies complained against | Vodafone |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I received this text message from Vodafone “Pack validity for vodafone no 9716354955 will expire on 27-Nov-18 & outgoing services will stop. Recharge with Rs 35 or more for continued services. Dial *121#”. I talked to Vodafone customer care regarding this message. She told me that your outgoing service will be stop on 27 Nov 2018 so you need to recharge minimum 35 for validity only and if you do not recharge then your Incoming service will also stop after 15 days. She also told me that you have to recharge after 28 days for validity if you done the recharge with 35 Rs. I asked to her that will I have to recharge time to time only for validity, She replied Yes you have to recharge time to time for validity only. When I purchased the Vodafone Sim Card that time Vodafone gave me life time validity. Vodafone is cheating to customers now for the money.
Please help me as soon as possible.
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