| Name of Complainant | |
| Date of Complaint | July 18, 2022 |
| Name(s) of companies complained against | OYO ROOMS |
| Category of complaint | Hotels & Restaurants |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I’d booked a hotel, but when I reached the premises, the electricity phase was out and I was asked to find another hotel. The OYO customer care assisted me in finding the nearest hotel and asked me to pay 2100 /- extra and assured that this amount will be refunded within 10-15 days. I also have a written confirmation from them via their official email ID and also have the phone recording. PLEASE have them refund me my money, as this breaks trust and is a very unfair and unjust practice.
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