| Name of Complainant | |
| Date of Complaint | January 16, 2021 |
| Name(s) of companies complained against | Oyo |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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oyo is worst. your refund policies is worst. I asked your customer executive to refund my amount by they refused to refund and give me a statement that it is againt our policies.
OYO call executives even dont know about oyo policies and giving statement that refund is against the oyo policies.
Before Booking they promise me to refund 100% amount if hotel manager will not allow me for checkin,
Booking Date: Booked by Lokesh on Sun, 10 Jan 2021
my booking details is checkIn: 2021-01-12 & BOOKING ID: LOYM4376
I lost my 1200+ Rs amount because i already paid them before check in.
a complete chat conversion iam uploading with the customer executive.
CHAT: https://controlc.com/09c7ba6a
i gave them genuine reason that hotel manager refused me for checkin without filling unauthoried form (form about: customer will be responsible if you have been murdered or r@ped by anyone or anything happen with you inside the hotel room, customer will be responsible).
This means hotel is not proving any safety and security from their side.
hotel manager is asking me to fill the form which will be shared with the local authorities.
i will make youtube video on their fraud refund policies of OYOrooms.
Image Uploaded by Lokesh:
