| Name of Complainant | |
| Date of Complaint | November 17, 2022 |
| Name(s) of companies complained against | OYO ROOMS |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have booked oyo room for 2 adults and paid the bill onilne. Post paying the bill, the occupants count changed to 1 from 2 and hotel manager denied check-in. Called the oyo and they kept me on hold for more than 40 min just to connect the call and later they said that my booking has been modified to 3 occupants. And complained the same to oyo and it’s saying I have checked-in while property manager denied the check-in and oyo took conference to the property manager and even he denied that the check-in is not complete as it was showing only 1 occupant in he’s system. And oyo is denying the refund stating that the check-in has been done so asked me to wait till the check-out date. How can I take the risk of checking in on my name while I have never checked-in. Bhudev Sharma
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