Name of Complainant | |
Date of Complaint | August 19, 2023 |
Name(s) of companies complained against | Oyo |
Category of complaint | Tours & Travels |
Permanent link of complaint | Right click to copy link |
Share your complaint on social media for wider reach | |
I booked an Oyo room with booking I’d:ER7M9829. Upfront price after applying coupon they showed 848(screenshot attached). But after making the payment through Simpl, they again gave me a charge of INR 212, saying that my booking is not confirmed, to confirm I have to pay the extra amount. When I asked for cancellation since the booking is not confirmed, they bluntly denied it. I had no other option than to pay the remaining amount. Is this upfront cheating and fraud by Oyo.
Image Uploaded by Rudhir Kakoti: