Overcharging of data services

Name of Complainant Sacheen
Date of ComplaintSeptember 19, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Sacheen:

I wish to raise a Complaint against the highly overcharged monthly bill for Month of AUGUST 2021. The bill amount of INR 56985 is too exorbitant.
This amount is 1000% above the monthly bills that I generally receive.

I have been using the Vodafone number for over 8 years now (while being in India) I am currently stationed out of India for work assignment.
On 26th Jul 2021 morning, I travelled internationally
Since I was travelling International my mobile services automatically updated roaming charges. I had raised an inquiry for International data services, Vodafone did not revert to my communication while being in India, on reaching my International destination i was sent a link to the charges. Although post reaching my destination (on 26th July 2021) I never had service coverage at all to even access the link.
The bill shows data usage on 25th Jul, on this day I was in Mumbai, India.

Image Uploaded by Sacheen:

Overcharging of data services

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