| Name of Complainant | |
| Date of Complaint | July 15, 2022 |
| Name(s) of companies complained against | OLA |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Took an outstation cab on 7th June from Khandala to Thane, the projected fare was 1759. For no reason, the total amounted to 2164. On raising a complaint with Ola, I was informed that the odometer was not working and I’d be refunded the excess payment of 405. I provided my bank details on the 10th of June as I didn’t want it refunded into the wallet.
Since then I’ve been following up with them but the refund has not been transferred.
29th June I received an email that it would be done in 10 business days but no sight of it yet.
Ola outstation trip on 7th June 2022.
Ticket no #326018035
CRN 6354964205
