OVER CHARGE TO INVOICE

Name of Complainant ANURAG GUPTA
Date of ComplaintJune 16, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by ANURAG GUPTA:

Dear sir
i purchased my credit card on a laptop for ₹63377 in 22
October 2021 ,I have paid 6 EMI 10998rs Each Month which was NO cost EMI
as already shown in the bill. 2613 No cost EMI already included then why i
was charged 14% interest please request you So that I request you to refund
my amount.
I send A Email on State Bank of india He revert Me given Bellow ?

04/06/2022

Dear MR Abhishek Gupta,

Thank you for writing to SBI Card.

This is with reference to your communication dated 03/06/2022 regarding
your SBI Card.

At the outset, we regret for inconvenience that may have been caused to you
regarding the matter addressed to us.

We truly value you as our privileged customer and regret the inconvenience
cause to you in the matter address to us.

*No Cost Emi Related:* With regard to your query related to no cost emi
offer needs to be routed to the merchant directly. As per the policy, SBI
CARD cannot book any EMI without Rate of Interest. We would request you to
kindly get in touch with respective merchant regarding no cost emi or
interest on your EMI amount.

Please find enclosed loan amortization schedule for merchant emi details
for your ready reference. In case of further disconnect we would request
you to kindly get in touch with respective merchant for same.

*Amortization (Plan Open date 24/10/20210*

*Serial#*

*Easy Monthly Installment*

*Billing Date*

*Interest Component*

*Principal Component*

*Service Tax*

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