| Name of Complainant | |
| Date of Complaint | September 26, 2022 |
| Name(s) of companies complained against | REVOLT MOTORS |
| Category of complaint | 2-wheelers |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Good morning sir/mam,
I’m JAGADEESAN M from Chennai. I’m purchased REVOLT RV 400(Reg No. TN09 CS8931) bike in M.M ECO MOTORS (JEEVAS COMMUNICATIONS), Anna Nagar, Chennai, Tamilnadu. Contact no.044 4212 1115, 075500 22394. That dealer sales executive telling RV 400 price is Rs.152000/-. I’m asking please give the RV 400 bike quotation, than i will pay the money. He is telling quotation is not manual so I’m send to the mail. So I’m pay the money, than I’m leaved. 15 days still no quote sent to me, so I’m going to show room ask the quotation, he telling you go I’m send the mail. I don’t agree i waited there for some time, then he gave tha quotation. I was shocked when I saw the quote, why the cost of accessory was Rs.3490/- and when I asked why the cost of accessory was Rs.3490/-, they told me that it was the price of mandatory accessory (example- HELMET, SAREE GUARD, SIDE STAND, SEAT COVERS(company fitted cover), Ext..), Not only that They put others amount Rs.2190/- as they telling handling charges (I’m asking explain what handling charges, he telling i don’t know company said so dealer add other amount Rs.2190/-) and bike insurance actual amount was only Rs.6861/- but they had put Rs.7000/-. The RTO amount is Rs.1500 only, but they put it as Rs.1820. So total Rs. 6139/ only from me they have charged more, that staff telling we have no idea why they have charged, Only our manager knows the details, he is on today holiday, They said that they will contact you when they come tomorrow. But no one has contacted me so far. I have also inquired with the RTO office, Helmet is free or paid, officer telling Tamilnadu government ordered all new two wheeler purchased the dealer given helmet is free of cost, it will charged for helmet and collect over charge and extra amount, and I called the REVOLT customer care center and they said everything they did was fair, you have to give me justice.
(Actual amount) (He collected amount)
Insurance amount – 6861 7000
RTO amount. – 1500 1820
Accessory amount – 0 3490
Other amount – 0 2190
Excessive amount – Rs.6139/-
Thanks & regards
JAGADEESAN M
CONTACT NO. 9884529495/9789882623
