Outgoing Validity expired! Can’t recharge from my own balance

Name of Complainant Anand kumar
Date of ComplaintNovember 21, 2018
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Anand kumar:

Hi,

Suddenly my outgoing calls and SMS stopped for my 10 year old number saying outgoing has validity and it is expired with original validity beyond 2020. I have 1k+ plus balance and now was told I had to recharge separately and not possible to use existing balance. Why would I keep spending when I have balance ?

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Outgoing Validity expired! Can’t recharge from my own balance

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