Outgoing Validity expired

Name of Complainant Ramya
Date of ComplaintNovember 23, 2018
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Ramya:

There is bal in the account and the recharge that was done is lifetime validity but when I am trying to make a call it isentioning as outgoing calls validity has been expired.please help me out with the situation

Image Uploaded by Ramya:

Outgoing Validity expired

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