| Name of Complainant | |
| Date of Complaint | November 27, 2018 |
| Name(s) of companies complained against | Vodafone |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have been using Vodafone for 6 Years.I have balance in my account balance. Few hours before I’m getting message saying your outgoing services was expired and try to recharge with plans of unlimited or Rs35 and get an extension of 28 days. Though my SIM validity when I checked a week ago, it is upto 2022, but now it is showing expired. How could the company have the rights to deduct the validity of SIM and how could it threaten the consumer to recharge with additional plans, when there is enough account balance in the SIM card. In this matter, TRAI should intervene restrict all these companies like Airtel,Vodafone,Idea from stopping outgoing and incoming facilities.It is a harassment to customer as inspite of having balance in my account I am not able to make outgoing calls. These companies are forcing customers to do recharge within 28 days which is not at all acceptable.TRAI should intervene in this matter as soon as possible.
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