outgoing calls, sms and internet services not restored after bill payment by JIO

Name of Complainant harsh vardhan
Date of ComplaintOctober 31, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by harsh vardhan:

  1. the outgoing calls and sms services of my mobile post paid Number were barred on 29 oct 2020(sms at 08.16am) due to non-payment against bill dated 06 Oct 2020.
  2. The bill was duly paid at 10.54 am on 29 Oct 2020 via credit card. A sms was received instantly that the services has been restored. However, the services never got restored.
  3. despite calling up Jio Help-line several time the services were not restored. Service request 000012PURK did not yield any result till writing of this complaint at 08.15am on 30 Oct 2020

Image Uploaded by harsh vardhan:

outgoing calls, sms and internet services not restored after bill payment by JIO

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