Outgoing calls expired even though I have balance in my phone

Name of Complainant Uppalapati Lakshmi
Date of ComplaintNovember 29, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Uppalapati Lakshmi:

I have balance in my sim .but it is saying that my outgoing calls are expired and recharge now.

Image Uploaded by Uppalapati Lakshmi:

Outgoing calls expired even though I have balance in my phone

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