Orders are not getting timely delivery and poor customer service witu scripted responses

Name of Complainant Sri Harsha
Date of ComplaintAugust 19, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Sri Harsha:

I have ordered multiple orders ID’s mentioned below however none of them are getting shipped to the address. When I reach out to the customer care number in social media as well as Flipkart App. I get nothing back apart from scripted responses. Guy names Sumit Shaw & ISha disconnected the call after reading the same script again and again.
This is so disturbing to see from a company like flipkart and I need to find ways to get things highlighted to the right people.

Image Uploaded by Sri Harsha:

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